How to Appeal a Parking Ticket on Private Land

Receiving a parking ticket on private land can be a frustrating and confusing experience. Private parking operators often issue Parking Charge Notices (PCNs) to drivers who allegedly breach the parking terms and conditions. If you believe you've been unfairly ticketed, you have the right to appeal the charge. This guide provides a comprehensive overview of the process for challenging a parking ticket issued on private land in the UK.

Understanding Private Parking Tickets

Private parking tickets, also known as PCNs, are not the same as local authority Penalty Charge Notices. They are issued by private companies managing car parks at supermarkets, hospitals, retail parks, or residential estates. These companies must be members of an Accredited Trade Association (ATA), such as the British Parking Association (BPA) or the International Parking Community (IPC).

Reasons to Appeal a Private Parking Ticket

You may have grounds to appeal a PCN if:

• The signage in the car park was unclear, misleading, or insufficient.
• The parking charge is disproportionate to the alleged breach.
• You had a valid reason for overstaying, such as a medical emergency or vehicle breakdown.
• You were not the driver at the time of the alleged offence.
• The parking company failed to follow the correct procedures when issuing the ticket.
• The ticket contains incorrect information, such as the wrong vehicle registration number.

Gathering Evidence for Your Appeal

To support your appeal, collect as much evidence as possible, including:

• Photographs of unclear or obscured signs, pay-and-display machines, or your valid ticket.
• Witness statements from passengers or other individuals present.
• Receipts, tickets, or other documents proving your reason for parking.
• Correspondence with the parking company, if any.
• A copy of your vehicle registration document if you were not the driver.

Submitting an Appeal to the Parking Company

First, check the parking ticket for information on how to appeal. Most companies require you to appeal in writing within 28 days of receiving the PCN. You can usually submit your appeal online, by email, or by post.

In your appeal, clearly explain why you believe the ticket was issued unfairly and provide any relevant evidence. Be polite, concise, and stick to the facts. The parking company should acknowledge your appeal within 14 days and provide a final decision within 35 days.

If your initial appeal is rejected, you may have the option to escalate your case to the company's internal appeals process. Check their website or correspondence for details on how to submit a second-stage appeal.

Referring Your Case to an Independent Appeals Service

If the parking company rejects your appeal, you can refer your case to an independent appeals service, depending on the company's ATA membership:

• For BPA members, appeal to the Parking on Private Land Appeals (POPLA) service.
• For IPC members, appeal to the Independent Appeals Service (IAS).

You must submit your appeal to the relevant service within 21 days of the parking company's final decision. The independent assessor will review your case and make a binding decision. If your appeal is successful, the parking company must cancel the ticket.

Ignoring or Paying the Parking Charge

If you choose to ignore the PCN, the parking company may escalate the matter by sending debt recovery letters or even taking legal action against you. If you lose your appeal and decide to pay, do so promptly to avoid additional fees or charges.

Tips for Avoiding Private Parking Tickets

• Always read and follow the displayed parking terms and conditions.
• Check for signs indicating parking restrictions, time limits, or permit requirements.
• Ensure your pay-and-display ticket or permit is clearly visible in your vehicle.
• Set a reminder to return to your vehicle before your parking session expires.
• If in doubt, seek clarification from the parking company or landowner.

Conclusion

Appealing a private parking ticket can be a straightforward process if you have valid grounds and supporting evidence. Remember to act quickly, follow the correct procedures, and escalate your case to an independent appeals service if necessary. By understanding your rights and the appeals process, you can successfully challenge unfair parking charges and avoid unnecessary stress and expense.